SmartScale Solutions & Consulting Services Ltd (“SmartScale”) is committed to protecting your personal information. This privacy policy explains how we collect, use, store, and protect your data.

1. Information We Collect

• • Name, email, phone number
  • Business details and documents shared during consultations
  • Website usage data (cookies, browsing analytics)
  • Payment information (processed securely via third-party platforms like Paystack/Stripe)

2. How We Use Your Information

           Your information may be used to:

• • Deliver consulting and automation services
  • Process payments and invoices
  • Improve website performance and user experience
  • Send newsletters, updates, and marketing communication (you can opt out anytime)
  • Maintain internal records

3. Sharing of Information

 SmartScale does not sell or rent client data. We only share data:

• • With trusted third-party service providers (e.g., payment processors, email systems)
  • When legally required by government or regulatory bodies

4. Data Security

We use industry-standard security measures to protect your data, including:

• • Encrypted storage
  • Limited internal access
  • Secure processing tools

However, no method is 100% secure, and users acknowledge this risk.

5. Data Retention

We retain client data only as long as necessary for:

• • Service provision
  • Legal compliance
  • Business records

 You may request deletion of your data at any time.

6. Cookies

Our website uses cookies to:

• • Improve user experience
  • Analyse website traffic
  • Personalise content

You can disable cookies in your browser settings.

7. Your Rights

You have the right to:

• • Request a copy of your data
  • Update incorrect data
  • Withdraw consent
  • Request data deletion

8. Contact

privacy@smartscalesolutions.com